Privacy Policy & Terms and Conditions
Last updated: 05-08-2025
At Alpha Haulics Moving LLC (USDOT #4406129), we value your trust and are committed to protecting your privacy and providing exceptional local and long-distance moving services. By using our website or booking with us, you agree to the following terms.
Information We Collect
We collect personal information when you request a quote, schedule a move, or fill out forms. This may include:
Name
Contact information
Move details (addresses, dates, inventory)
How We Use Your Information
Your information is used to:
Coordinate and complete your move
Communicate important updates or confirmations
Improve our service
Share occasional promotions or offers (if you opt in)
How We Share Your Information
We do not sell or trade your information. Your data is shared only with personnel directly involved in executing your move, and only as necessary to complete the service.
SMS Communication
By providing your mobile number, you agree to receive SMS messages from Alpha Haulics Moving LLC. Message and data rates may apply. Text "STOP" to opt out or "HELP" for assistance.
Call Consent
By submitting your phone number, you consent to receive calls regarding your move, customer service, and optional promotional offers. You may opt out at any time.
Data Security
We implement strict security measures to protect your information against unauthorized access and misuse.
Your Data Rights
You have the right to:
Access – Request a copy of your data
Correction – Update inaccurate details
Deletion – Request removal of your data
Objection – Opt out of promotional messages
Refund & Cancellation Policy
You may cancel your move up to five (5) business days prior to your scheduled pickup date for a full refund. Cancellations made within five business days may be subject to a fee to cover allocated resources and scheduling impact.
Insurance & Limitation of Liability
Alpha Haulics Moving LLC offers cargo protection that exceeds the federal minimum requirements. Every move includes basic coverage to protect your items during transit, and for added peace of mind, we offer additional insurance options that can be customized based on your needs. Our goal is to ensure your belongings are well-protected, and we work with you to find the right level of coverage.
While basic coverage meets federal standards, we encourage you to discuss higher-value protection options with your move coordinator to ensure your belongings are fully covered based on their value.
Compliance
We comply with applicable privacy regulations, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). Contact us with questions or requests.
Dispute Resolution
Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
Force Majeure
While unforeseen events such as extreme weather, natural disasters, or major traffic disruptions can impact scheduling, we take full responsibility for communicating proactively, offering rescheduling, and ensuring your move is completed as safely and promptly as possible.
Age Requirement
You must be at least 18 years old to use our services.
Electronic Signatures
By electronically signing documents or booking online, you agree to these terms as if signed in person.
